Team player: helps teammates when the venue is busy by running food/drink to lanes and touching base with other guests if they feel like they are waiting/looking for something.Stimulate positive social media reviews and events by encouraging guests to report their positive experiences.Helps manage lane coordination by creatively resolving times with long waits.Acts as a sales lead generator, converting unhappy guests to happy guests and happy guest to sales.Demonstrates a passionate approach to exceed guests' needs and expectations.Delivers the ultimate guest experience by engaging in constant communication with guests to ensure satisfaction with food and service, and to identify and respond to complaints.Attends to all guests' needs to minimize their touch of surfaces on and around the lanes.Wipes down bowling balls and sanitizes bowling shoes with sanitation wipes prior to guest usage.Provides sanitation wipes and gloves for guests to use at their discretion while at Lucky Strike.Introduces themselves to a party and encourages the guests to contact them if they have any needs during their visit.Demonstrates a strong service orientation, actively looking for ways to help people and create the ultimate entertainment experience.Anticipates guests' needs, takes initiative and is empowered to mitigate any issues at the lanes and engages the manager on duty immediately.This role goes above and beyond what is expected to provide guests with a positive and memorable experience that they will never forget. This position is critical to providing confidence to our guests that everything they come in contact with has been properly sanitized, that we have created a safe environment and will deliver premium service during their visit at Lucky Strike. They are responsible for guest satisfaction and creating the 'WOW' experience.
This person is high energy, passionate and service oriented. The Lane Concierge provides personalized, premium service to our guests. Be who you are! Bring your style, vibe, and persona to the team. We encourage individualism and freedom of expression. INCLUSIVITY: Lucky Strike is a fan of style. With our friendly staff, industry leading bowling, bar lounge, live music, live sports, arcade room, and chef-driven cuisine there is never a dull moment.ĬAREER PROGRESSION: A strong percentage of our Managers, Chefs, and Directors are promoted from within. Why Lucky Strike?įUN! We add a whole other element other than your tradition food and beverage concept. All in all my experiences have been great so I'd definitely recommend that you stop by if you're in the area and need a bowling fix.Lucky Strike Entertainment is an upscale entertainment venue that provides a unique bowling, full-service restaurant, bar lounge, and arcade gaming experience. Try and make your reservations well ahead of time because time slots tend to fill up quickly, which can lead to you waiting about an hour or two depending on when you go. In addition to bowling there are also a couple pool tables, air hockey, dart boards and a few interactive games that you can take part in if you're so inclined to do so. The menu looked decent but, there are a million places to eat in Philly so I opted for another. I don't remember the exact split but, I bought a beer and a cocktail which came out to a total of $13.
I don't bowl too often but, from what I can remember those prices are fairly standard. Patrick's day weekend) afternoon for a game and paid $21 for a game and the rental of two pairs of shoes. Most recently I've stopped by on a Saturday (St. Being as though the venue is downtown parking may be a bit of a hassle but, I usually just catch the train in so it hasn't been a bother for me personally. Lucky strike Philly is s great spot if you're looking to bowl and/or eat and drink.
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